Frequently Asked Questions


You have questions, we have answers.

Here are some of the most popular items asked when it comes to the Golden Tee Home Edition. Still have questions after going through these? Feel free to contact us.



FAQ

Q: Is the Golden Tee Home Edition the same as the one I play at the bar?

A:Yes. The Golden Tee Home Edition is the same game as the bar edition—minus the coin slot. It is the same size, has the same programming, same look and same legendary trackball that has made it the most successful arcade game ever made.


Q: What comes with a Golden Tee Home Edition purchase?
A: When you purchase a Home Edition game, you'll receive the Showpiece cabinet, the marquee identifying the game, and an HDMI cable to connect the game to your HDTV of choice. If you’ve purchased a month or year online subscription with your service, your game will come online ready. Online Subscription. Illuminated marquees and keypads are also available for purchase.


Q: So an HDTV doesn't come with the purchase?
A: Nope, the television is on you. You can fit it to your room or playing preferences. We recommend using a 42"-48” flat screen, but it’s completely up to you. If you're looking for a way to mount your television, you can contact us to find out more about IT's official Showpiece stand. Most Home Edition owners, however, choose to wall mount their TV.


Q: Is the game heavy? Can I move it by myself?
A: The Showpiece cabinet weighs approximately 160 pounds. It does come with wheels, so moving can be done with a simple tilt and one person. If you have to move it up or down a flight of stairs, two people should be able to accomplish this relatively easy.


Q. How big is the game?
A. See Specs Page. It’s the same exact look and size as the game in the bar.


Q: How do I get my game online?
A: By purchasing our Online Subscription, you will be able to register your game to our servers. From there, you need to connect the game through Ethernet or various wireless options. More information is available on our Online Access Guide or through a Golden Tee Home Edition sales rep.


Q: Do I need an online subscription to take advantage of online play?
A: Yes, although Casual Play will still be available without one. To track your stats, challenge other players in Invitationals, customize your golfers, upload shots to YouTube and compete against other players in Online Contests, you need a subscription.


Q: Can I play online for prizes?
A: Traditional 50-man Prize Play along with the Daily Contest are not permitted on Home Edition games. However, Invitationals allow players to challenge their friends for bragging rights or prizes. For much more on the new and exciting additions visit the Features Page.


Q: I already have a Player Card and a Golden Tee Account. Can I use my golfer?
A: Yes! You’ll be able to swipe in with your Player Card just the way you would at the bar. You’ll collect stats, win clothing and be able to track your progress.


Q: How does shipping work?
A: Curbside liftgate service in the 48 contiguous United States will be an additional cost. Inside delivery or shipment to other areas is not available. Delivery will be made via freight carrier of Incredible Technologies’ choice during normal weekday business hours. For individual shipping questions—or to inquire on possible savings—please contact us.

Have a question we haven’t answered? Please contact us and we’ll be happy to help you out.